Privacy Policy
Booking and Contact Information
To organise a requested walk, HANOI WALK & TALK may use the contact details and practical information that visitors provide through the official booking website or WhatsApp. This can include a name, phone number, group size, preferred time, interests and messages needed to coordinate a student guide.
The information is used to review availability, assign a guide, confirm the meeting point and communicate relevant changes. Visitors should provide only details needed for the booking and should not send sensitive personal information. Because external services such as Google Sites and WhatsApp are used for communication, their own privacy terms also apply. Questions can be sent through the same official contact channels.
Data Minimisation and Privacy Questions
HANOI WALK & TALK aims to keep booking information limited to what is reasonably required for organising the requested free walk. Club members should not use visitor contact details for unrelated commercial marketing. If a booking changes or is cancelled, guests can notify the team through the original conversation so that guide arrangements can be updated.
Visitors may ask the club to correct inaccurate booking information or clarify how the details they supplied are being used. Requests should include enough context to identify the relevant booking without sharing unnecessary sensitive information. The club's official website and WhatsApp number, +84 90 227 66 25, are the appropriate channels for privacy-related questions about a planned experience.